Terms & Conditions

Welcome to MS Tea Guru. These Terms and Conditions ("Terms") govern your use of www.msteaguru.com ("the Website") operated by MS Tea Guru, a sole proprietorship owned by Manjunath N. (GSTIN: 29CIYPM8889H2ZS), CKS Enclave Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka 560068, India.

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Website.

1. About Our Business

MS Tea Guru is a B2B tea supplier offering bulk tea procurement, franchise arrangements, and distributor partnerships across India. Prices displayed on the Website are indicative and subject to confirmation at the time of order based on quantities, quality grade, and prevailing market conditions.

2. Use of the Website

You agree to use this Website only for lawful purposes. You must not:

• Use the Website in a way that violates any applicable Indian or international law
• Transmit unsolicited or unauthorised advertising material
• Attempt to gain unauthorised access to any part of the Website or its servers
• Use automated tools to scrape or copy content without our prior written permission

3. Enquiries and Orders

Enquiries submitted through the Website forms are expressions of interest only — they do not constitute a binding order or contract. Orders are confirmed only upon written confirmation (email or WhatsApp) from MS Tea Guru along with mutual agreement on quantity, price, and delivery terms.

4. Pricing and Payment

• All prices are in Indian Rupees (INR) and are exclusive of GST unless stated otherwise
• Indicative prices shown on the Website may change without prior notice
• Payment terms (advance, credit, part-payment) are agreed per order and confirmed in writing
• Online payments, when enabled, will be processed by Razorpay and are subject to Razorpay's terms and privacy policy

5. Delivery

Delivery timelines, logistics arrangements, and any applicable shipping costs are agreed at the time of order confirmation. MS Tea Guru is not responsible for delays caused by third-party logistics providers, force majeure events, or circumstances beyond our reasonable control.

6. Refunds and Cancellations

Please refer to our Refund & Cancellation Policy for full details.

7. Intellectual Property

All content on this Website — including text, images, logos, product descriptions, and graphics — is the property of MS Tea Guru or its licensors and is protected under Indian copyright law. You may not reproduce, distribute, modify, or create derivative works without prior written permission.

8. Disclaimer of Warranties

The Website is provided on an "as is" basis without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Website will be error-free or uninterrupted.

9. Limitation of Liability

To the maximum extent permitted by applicable law, MS Tea Guru shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of this Website or our products and services. Our total liability in any matter shall not exceed the value of the specific order in dispute.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of India. Any disputes arising out of or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised "Last updated" date. Continued use of the Website after any changes constitutes acceptance of the revised Terms.

12. Contact

MS Tea Guru
Proprietor: Manjunath N.
CKS Enclave Hosapalaya, Muneshwara Nagar,
Bengaluru, Karnataka 560068, India
GSTIN: 29CIYPM8889H2ZS
msteaguru2022@gmail.com
+91 93535 10515